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Friday, February 24, 2006

Quit the Club

Sweating out New Year's resolutions? Join the club:
"Town Sports International operates 140 clubs in Boston, New York, Philadelphia, and Washington. He estimates that 400,000 people belong. ''We typically enroll approximately 100 memberships a month. In January, we'll sell close to 200 memberships per club.'"
When you end up quitting the club, make sure you get everything in writing.

Town Sports International's collection agency is still calling me about $42 that they say I owe them. The local club management said that I was all paid up, and credited me my last month when I quit, but I don't have it in writing.

So I requested a bill from Town Sports International's collection agency, in writing. They can't seem to be able to mail me a bill. I don't know why. They won't email me a copy either.

So I've transfered the follow up of this to my collection agency response representative who is calling them on the phone today. Stay tuned.

UPDATE:
The collection agency, NARS, will never be calling me again.

I just got off the phone with them, after having gotten a fax from them that said:
We will accept payment by credit card or check by phone.
So I called them up and asked if I could pay by check, by mail.

They said that they prefered me to use a check or credit card over the phone.

They said that if I paid over the phone, the calls would stop.

THE CALLS WOULD STOP.

THE HARRASING UNRELENTING CALLS WOULD STOP.

WE ARE HOLDING YOUR PHONE HOSTAGE AND UNLESS YOU PAY US, WE WILL KEEP CALLING YOU ON THE PHONE.

These people are torturers.

OK, they win. I am broken.

I paid by credit card
.

Over the phone.

Final words from the collection agency, "You are free to rejoin the club."

There is no way that I will ever in my life join a Town Sports International health club. I will tell anyone who asks that they should not join a Town Sports International Health Club.

They harrased me with a collection agency for years over $42 because they did not trust me. They basically said I was a liar and would not even discuss this debt with me. They gave it to a collection agency instead of writing it off as good will.

I don't understand how $42 can mean so much to them.

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