I just got a follow up call on a recent car service appointment.
They use a computer system to place the calls I guess, so I had to say hello, 5 times before they responded. I almost hung up.
I said, "Hello, hello....hello... heelllooo."
Then she said hello.
I asked, "what were you doing, sleeping?"
Then she did the survery with me.
At the end of the call the rep said, "An I don't ever sleep on my job."
I found that rude.
She should have kept that to herself.
On a scale of 1-5, I give that phone operator a 2.