Labels

Monday, November 20, 2006

Roche Bros: YES now means YES


Congratulations to Roche Bros for swapping the order of the YES/NO prompt on their cash register card reader.

The display used to ask if you approved the final payment amount, and displayed:

YES? NO?

But the physical buttons on the device are in the opposite order:

NO YES

Now all is right with the world and the display now reads:

NO? YES?

Thank you Roche Bros for making this small part of my world a little bit brighter.

2 comments:

  1. Anonymous2:47 PM

    Wow! Getting the IS department in a big corp. like that to listen, and then actually do something? Unheard of.

    How'd you do it?

    ReplyDelete
  2. The cashier told me that a lot of people pressed NO when they meant to press YES so I think they were aware that it was a problem.

    ReplyDelete