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Tuesday, March 03, 2009
Massachusetts Attorney General's Office is on Twitter, Sending out Email Replies
The Massachusetts Attorney General's Office is on Twitter. ![]() They'll make posts, but they won't respond via twitter as a matter of policy. Web Communications Policies - Twitter: "The AGO’s use of Twitter is intended as one-way communication with any who elect to watch or follow our Twitter feed."I posted: @MassAGO Welcome to twitter. Can we get an update on the Massachusets Wine Bill?They replied via email: Please see our policies regarding the Mass AGO’s use of Twitter.So I emailed in my question: Hi,They responded via email: Dear Mr. Garfield,Crazy.
Comments:
Whew! Well, Good thing that people voted for change - just think how that would have went under the previous leadership.
;^)
social media tools like twitter have a long way to go to be considered compliant for a whole host of legal, privacy and business reasons. Just got back from a discussion lead by David Murray, General Counsel of the Office of Consumer Affairs on 93H. The right of MA citizens to have their personal information be appropriately handled by entities that do business in the state is being served. How businesses will handle it remains to be seen. As I understand it, the AG is quite wise in their use of Twitter.
Yes, the AG's office is under some unique constraints related to its role as the chief prosecutorial office in the state.
However, Massachusetts attorneys general are also elected officials AND stick their noses in public-policy issues all the time that have absolutely nothing to do with specific criminal (or even civil) cases. Maybe they need to have two policies: One dealing with specific cases before the courts (No answering) and one dealing with public-policy issues (seems kind of stupid they will respond to Steve in e-mail but not on Twitter on the wine issue). Links to this post:![]() This work is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. Steve Garfield's blog featuring Pop Culture and Technology. Visit: stevegarfield.com Steve Garfield's blog featuring Pop Culture and Technology. Visit: stevegarfield.com. Off On A Tangent.
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