The TiVo HD only needs ONE Multi-STREAM CableCARD, originally uploaded by stevegarfield. CC BY-NC-SA
The TiVo HD only needs ONE Multi-STREAM CableCARD to allow dual tuner features.
The CableCARD goes into the TiVo and not into the TV.
Comcast came over today to install my CableCARD.
After I purchased the TiVo HD, I DM'd Frank on twitter at @comcastcares.
He confirmed that I only needed ONE CableCARD. I told him that I could find out how to order it online. You can't. You have to call on the phone.
So Frank scheduled the appointment for me.
I set up the TiVo, so it would be ready to go when the Comcast installer arrived.
He came with TWO Multi-STREAM CableCARDs. He told me some people want two cards to blah blah blah two screens blah blah blah.
He confused me.
Based on everything I had read, and what Frank told me, I only needed one card to allow dual tuner features.
So I told him to wait and I called Frank on the phone.
Frank confirmed that I only needed one card. He explained further that in some of the older TiVo Series 3 units, TWO Multi-STREAM CableCARDs are used to get around certain problems. Those problems do not exist on BRAND NEW TiVO HD units.
So one card was installed and everything works fine.
I just checked Grey's Anatomy and 30 Rock recorded fine. At the same time.
'He told me some people want two cards to blah blah blah two screens blah blah blah.'
ReplyDeleteI can't believe these people can confuse you!