Labels

Thursday, March 19, 2009

The TiVo HD only needs ONE Multi-STREAM CableCARD


The TiVo HD only needs ONE Multi-STREAM CableCARD to allow dual tuner features.

The CableCARD goes into the TiVo and not into the TV.

Comcast came over today to install my CableCARD.

After I purchased the TiVo HD, I DM'd Frank on twitter at @comcastcares.

He confirmed that I only needed ONE CableCARD. I told him that I could find out how to order it online. You can't. You have to call on the phone.

So Frank scheduled the appointment for me.

I set up the TiVo, so it would be ready to go when the Comcast installer arrived.

He came with TWO Multi-STREAM CableCARDs. He told me some people want two cards to blah blah blah two screens blah blah blah.

He confused me.

Based on everything I had read, and what Frank told me, I only needed one card to allow dual tuner features.

So I told him to wait and I called Frank on the phone.

Frank confirmed that I only needed one card. He explained further that in some of the older TiVo Series 3 units, TWO Multi-STREAM CableCARDs are used to get around certain problems. Those problems do not exist on BRAND NEW TiVO HD units.

So one card was installed and everything works fine.

I just checked Grey's Anatomy and 30 Rock recorded fine. At the same time.

1 comment:

  1. 'He told me some people want two cards to blah blah blah two screens blah blah blah.'

    I can't believe these people can confuse you!

    ReplyDelete