I like you guys, and would have replied to your email, but you don't want to hear back from me, because your Reply-To address is firstname.lastname@example.org
So here's the thing, you addressed your email as, "Hello *|FNAME|*".
I'd have someone look into this.
A test email would be a good idea. ;-)
Thursday, June 21, 2012
HootSuite email fail - no-reply and Hello FNAME