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Sunday, November 25, 2001

McAfee VirusScan 6.0 doesn't support Windows 95b like it says it does on the box.

I thought I was doing a good thing by upgrading my virus protection on my PC, but after talking to customer support over at McAfee, I'm not to sure.

First of all, their email response system stinks. I emailed a question to them, they replied with more questions, I responded with answers to their questions, and got a response telling me that they hope that they had resolved my questions. Dumb, Dumb, Dumb.

So I tried thier online support CHAT area. This lead me to a chat with one of their techinicians who after much typing back and forth informed me that McAfee VirusScan 6.0 doesn't support Windows 95b like it says it does on the box. He suggests that I downgrade to version 5.0 or upgrade to Windows 2000.

Nice advice buddy.

OK, now I feel better.