Boot camp — Hollywood style.
Attention to detail counts. Meyer always reminded his charges that if their boss ordered a tuna on rye with ketchup from Louis' Deli, they should peek in the bag to make sure there was ketchup, not mayo, on the sandwich when they picked it up. "Your boss isn't going to blame Louis," he says. "He's going to think you're an idiot. Do what you say you're going to do. People may not always appreciate that you do, but they will always remember that you didn't."
Great quote from the new book:
The Mailroom: Hollywood History From the Bottom Up.