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Sunday, September 08, 2013

Thank you Apple Genius Bar. iPhone lightning cable replaced and iPhone cleaned. Brilliant!

Thank you Apple Genius Bar. iPhone lightning cable replaced and iPhone cleaned. Brilliant!

Thank you Apple Genius Bar. iPhone lightning cable replaced and iPhone cleaned. Brilliant!

My iPhone was intermittently charging.

When I jiggled the lightning cable the iPhone would charge, and then not charge.

So I went into the Apple store and stepped up to the Genius bar.

The tech who helped me was like a doctor. He diagnosed hte problem, then used some cool doctor tools to fix my problem.

PROBLEM #1: LINT

iPhone 5 Lighting Port

Like in a clothes dryer, lint accumulated in the charging port of my iPhone 5. That disrupted the connection.

The tech used a tool that doctors use when they look inside your ear. Then used another tool to remove the lint.

PROBLEM #2: A CABLE KINK
My charging cable also had a kink in it, and my phone was still under warranty, so I got a replacement cable.

Thanks again Apple for a great job.