The vibrance of the colors on this TV are incredible. Now that I have an OLED SONY TV, I see why everyone was telling me that OLED is the only way to go. We are enjoying 4K shows on streaming services, and re-watching some favorites.
OLED
"Powered by the Picture Processor X1™ Ultimate, this OLED TV pairs the deep black and natural color of OLED with Pixel Contrast Booster™ for enhanced color contrast in high luminance. Everything you watch comes to life with fine detail and vivid color."
NETFLIX
"Enjoy studio quality with Netflix Calibrated Mode
This mode was specially developed to enjoy Netflix originals and reproduce the same picture quality on a TV as on a studio evaluation master. With Netflix Calibrated Mode, the creator's vision and intent is faithfully preserved."
AMAZON PRIME VIDEO
Amazon Prime. We enjoy these shows: Modern Love, Late Night, The Marvelous Mrs. Maisel, Jack Ryan, The Big Sick, Hanna, and Humans.
ANDROID TV
Connecting to streaming providers is easy. Gives me a taste of the freedom of cutting the cord, although I'm also experiencing the stuttering videos of high latency, which is a problem that you don't have with cable tv.
Stuttering
I've seen stuttering with Star Trek Picard on CBS All Access. When I talked to customer support they told me that it was a latency problem that they sometimes have. The support rep said that Netflix and Amazon Prime Video don't have the same problem because they connect directly to your tv with an enhanced technology that CBS All Access has yet to invest in. I don't understand what he was referring to. He told me, "That's why CBS All Access is cheaper." LOL. I'm not sure what's going on here but would love to learn exactly what he was referring to.
Note: On Friday morning, the day after the Star Trek Picard release, the show was fine. No streaming issues. I am upgrading my internet modem and will keep an eye on this.
Upgrade: Xfinity xFi Gateway 3rd Generation
I upgraded the modem to the newest Xfinity xFi Gateway 3rd Generation XB7-T.
Specs:
Model Numbers: CGM4331COM
Friendly Model Name: XB7
Gigabit Ethernet Ports: 4
Dual-Band WiFi Option: Yes
Maximum Data Throughput: 2.5 Gbps
WPS (WiFi Protected Setup): Yes
Gateway/ Network Management Tool (http://10.0.0.1): Yes
Xfinity xFi Eligible: Yes
Two Total Telephone Ports: Yes (separate Alarm Port)
Link Cordless Phones (CAT-iq 2.0*): Yes
Home Hotspot Capable: Yes
Compatible with Xfinity Home: Yes
I also turned on the new modem's Wi-Fi. At the same time I removed the Orbi Mesh WiFi network, and turned off Bridge Mode, which I was using to allow my Orbi Mesh Network to run the Wi-Fi in the house. I wanted to rule out any variables when trying to trouble shoot my issues.
After a call to SONY support, I fixed both the Hulu no sound issue, and the CBS All Access and Disney+ stuttering video issues. For the audio issue, I went into the SONY audio settings and turned OFF Bravia Sync, and turned ON PCM.
Image: Audio System Prioritization = OFF
Image: Digital Audio Out = PCM
NETWORKING
I took the MAC address of the SONY TV and put it into the Xfinity Router as a fixed address instead of allowing DCHP to assign an address.
REBOOT
I also did a SOFT REBOOT of the SONY TV by holding down the power button on the SONY remote for 10 seconds.
I also used the Xfinity XFi app to reboot the Xfinity modem.
UPDATE
I had the 'no sound' and 'stuttering' happen again, even after adding in orbi mesh wifi to increse the wifi speed in the room.
I rebooted the orbi, and then unplugged and re-plugged in the tv. That fixed everything. So, the SOFT REBOOT above might have actually been the final fix the last time this happened.
SONY and SONOS
I've got a Sonos sound system, PlayBar and Sub. It supports all the latest technology including Dolby sound. It sounds great, until it doesn't sound at all. Hulu and Disney+ have gone silent at times. Hulu support had me turn off Dolby sound, and nothing happened, until I tried it again the next morning and it worked. It's a mystery. Solved for now. If I had to guess, I'd say that Amazon Prime Video and Netflix have superior apps.
AMAZON ECHO
You can control the tv with your Amazon Echo device. You can also, add the Amazon Echo app to allow you access to your ring devices and say things like, "Alexa, Show me my front door on the Den TV." FAQ - Control your Android TV with Amazon Alexa-enabled Devices.
XFINITY
Comcast Xfinity provides both cable tv and internet service used by this tv. In an environment of cord cutting, where this tv supports sampling streaming TV shows, I can see the appeal of steaming via the smart tv, but what you lose is one central place to get help for anything that doesn't work. Also, Comcast Xfinity has been broadcasting live tv and cable for years and years, and you never have issues with connectivity or stuttering. Some reasons to think twice before cutting the cord.
SPEED TESTS
Here are updated speed tests for different locations around the house. Prior testing was done with eero and orbi mesh WiFi devices. This test uses just the Xfinity xFi 3rd Generation Gateway, with one ring WiFi extender on the front porch.
SPEED TESTS:
OFFICE
BEFORE(Wired Base eero) 230 Mbps
AFTER (Wired Base orbi) 230 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) WiFi 120/130/310 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) Wired 1 GB Port 950 Mbps
Image: Fast.com Internet Speed Test 1.8 Gbps
LIVINGROOM
AFTER (Wired Satellite eero) 220 Mbps
AFTER (WiFi Satellite orbi) 210 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) 120 Mbps
KITCHEN
BEFORE (WiFi Satellite eero) 110 Mbps
AFTER (WiFi Satellite orbi) 210 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) 100/110 Mbps
DEN
BEFORE (WiFi Satellite eero) 59 Mbps
AFTER (WiFi Satellite orbi) 210 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) 100 Mbps
Note: You need a minimum of 25 mbps to stream Ultra HD on Netflix.
FRONT DOOR
BEFORE 45 Mbps
AFTER 220 Mbps
UPDATE (Xfinity xFi Gateway 3rd Generation) 23 Mbps
SALES AND HOME INSTALLATION
My nephew, Independent Security Systems, Inc, installed this tv along with a Sonos sound system. He can do the same for you, if you are in the greater Boston area.