Tuesday, July 15, 2003

NameZero and Networks Solutions: Breaking Up Is Hard To Do.
Namezero was previously a reseller for Network Solutions. Upon the recent acquisition of NameZero by CAS Holdings we are in the process of breaking this relationship with Network Solutions. Network Solutions has made renewals for NameZero nearly impossible as we are attempting to move the domain over to our data base, since the relationship is coming to an end. What you need to do is renew the domain at Network Solutions so you do not risk losing the domain. Once the domain is renewed, you can then transfer the domain back to NameZero. We are not able to renew the domain for you through our service at this time. I am sorry for the inconvenience that this has caused for you. We will contact Netsol and have them place your domain into a retail account so you can renew it. This process can take up to 10 days.

Once again, there is no way to renew your domain with us but once you renew your domain, you can transfer back to us. To transfer your domain back to us and receive your Free Webmail, Free Email Forwarding, and URL Forwarding, it will only cost, $19.95. This will also add an additional year to the year that Network Solutions will add. If you would like to do this, reply back to this message and we will re-initiate the transfer for you.
This has got to be one of the most confusing explanations ever.

Network Solutions says it costs $35, for me to renew.

Then Network Solutions says it will cost $19 to transfer my domain.

So it's going to cost me $54 for the next year of my domain, and then $19.95 for the second year over at NameZero?

Breakups like this always badly affect the children.

UPDATE: I didn't have to renew at Network Solutions after all. Customer Service was wrong.

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