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Monday, September 12, 2011

New Boston Globe paid website: bostonglobe.com

The Boston Globe has a new paid website:
bostonglobe.com

Globe starts far-ranging paid website for all devices
www.boston.com/business/articles/2011/09/12/globe_starts_...

For the rest of September, BostonGlobe.com will be free, but after that readers will have to pay $3.99 a week for a digital-only subscription. Home delivery subscribers will not have to pay extra for the site but will need to register online to gain access.

You can log in to a trial with your existing username/password.

I can't.

Password Recovery on the new site:


Forgot password?
Start a chat now or call us at 617-929-2233
Chat hours
Mon-Fri 6 a.m.-7 p.m., Sat-Sun 8 a.m.-12 p.m. EDT
Phone hours
Mon-Fri 8 a.m.-7 p.m., Sat-Sun 8 a.m.-12 p.m. EDT

D'oh!


*Update*:

I figured it out.

You can't log in with your existing username/password until you register.

"*Everyone must sign up for access to the free trial*. Boston.com users or Boston Globe subscribers can use their existing registered e-mail and password here. Already signed up for the free trial? Log in here"

So you have to REGISTER with your existing username/password.

I've NEVER seen this before.

They are going to get a lot of chat requests and phone calls today because of the poor instructions on how to register.