CHAT TRANSCRIPT (edited):
Can you please connect the Ring device to a charging cable and check for the charging light pattern.
ME
ok
Rapid blue blink on top of circle
DJM
Try to put the device in setup mode. If successful, press the button again to exit setup mode and unplug the device.
ME
Press orange button?
DJM
Yes, please.
ME
ok did it
DJM
Did the device enter setup mode?
ME
yes
DJM
It looks like the battery needs to be charged!
While charging, verify the device has reconnected to the home Wi-Fi network and is working properly.
ME
No kidding
DJM
Setup again if necessary.
ME
Setting up
DJM
Perfect!
ME
Reconnected
Now white solid ring
DJM
You just need to charge the device for about 8-10 hours.
ME
OH?
Then what battery life will I have?
DJM
We will monitor the device for about 3-5 days and contact us again if the issue still the same.
ME
You will? Ok great. Thank you.
Image: Ring Video Support Chat Review
UPDATE:
It's Dead Jim!
So day 1 was 100%, day 2 was 75%, and by the end of the week it was 20% and no longer connecting to WiFi.
I've charged it up again for 12 hours.
I don't anticipate it being any better. I don't want to have to charge it every week. New batteries on Ring Video Doorbell 3 are supposed to last longer than one week.
