Saturday, August 07, 2010

Droid X: DO NOT Activate Face Down to Vibrate Mode

Do not activate "Face Down to Vibrate Mode," if you do, you won't be able to get ringtones back.

From Motorola:
My handset is not set to silent or vibrate, but my handset only vibrates now for incoming calls; I am trying to assign a ringtone to my handset, but it only vibrates.

If you activated either of your smart profile settings "Double tap to silence" or "Face down to vibrate" from the Sound and display settings menu, your audible ringtones might be come disabled and your handset will only vibrate.

This behavior will be corrected in an upcoming software release. If you activated the smart profile and your ringtones are no longer working, you can try this workaround or ultimately, you may will need to perform a factory data reset to clear your handset and restore factory defaut settings back to your phone.

First try a workaround before completing a factory data reset:
Make sure that the "Smart Profile: Face Down" feature is enabled.
Hold the phone face up in your palm.
Call yourself from another phone.
As the phone is vibrating, DO NOT ANSWER.
Still holding the phone, flip the phone face down as it vibrates.
Then, flip the phone back over so that it's facing up.
End the call from the phone you are calling from.
Leave phone face up and call yourself again. If it does not work on first attempt, try steps a few times before resetting the phone.
If the workaround did not restore your ringtone. Scroll down to bottom of FAQ for instructions on Factory Data Reset. The procedure will require you to sign back into Google and set-up your account over again. When your handset is back online, it is recommended to not activate the smart profile again until we have corrected the behavior.
Ring. Ring. Ring.

Hello Moto?

Their factory reset instructions make me realize the Droid X has no backup! iPhone wins, and has ringtones.

Update here on how to fix no ringtone on Droid X.


  1. As I'm working on my antique G1 (19 mos ) I'm shopping a new phone. Saw report this week that androids are out selling iphone and have noticed huge advances in the "market" . Ill be sticking with some version as I. Shop for the next phone. The real question for me will be video. I want a best video to Qik model. Id be ok with no ringer at all! Tweet me.

  2. Randy it seems like you will love the new IPhone 4... Pics and video are amazing does everything I need and more just seamless and intuitive...

    Best always,

    Cary Chatham
    On iTunes, Mevio, FB, Twitter

  3. Anonymous3:24 PM

    Ok I did all that (both advices: phone down- up; and the leveling the phone) and I just got the "Call from..." voice, but no ringtone. Should I keep trying?

  4. Yes! That worked.

  5. Anonymous8:09 PM

    Great that worked for me! Thanks so much. I tried the other suggestion of calling yourself and turning the screen black and then leveling the phone face up with no luck, but this method worked the first time!

  6. Anonymous12:21 AM

    Thanks. It worked.