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Thursday, April 20, 2006

Delta.com: Start Over

On my continuing online reservation excursion, I just made a reservation for the Delta Shuttle at Delta.com.

START OVER
When the first confirmation screen came up, I saw that my flight was one hour earlier than I wanted. My only choice at that point was to click a button that said 'start over.'

But I didn't want to start over. I just wanted to change my flight from 1:30 to 2:30. But nooo. Delta.com made me START OVER. ALL OVER. From the beginning. Lame.

CHOOSE YOUR SEATS
Then I re-entered all my info and got to the confirmation screen again. There was a new button there that was labeled, "Choose Your Seats." It was very tempting, so I clicked it.



The I was presented with a screen that said that I could not choose my seats because this flight did not have reserved seating. Hmm. So why do they have a button there that says, "Choose Your Seats?"

Why?

More irony. Well I like irony as much as the next guy, but this is getting ridiculous.