Comcast Rep on AVS forum - TiVo Community:
"As I noted in my earlier post, there will be a software release coming in the next several weeks that will address many of the reported issues, including some of the complaints users have had with Suggestions behavior (including the intrusiveness of the prompts), improvements to the HD filter on the guide, and Dolby Digital output will work correctly on DCH set-top boxes."Comcast is taking a step into social media.
Comcast Rep posts about an upcoming upgrade to the Comcast TiVo box which addresses my issue with the guide.
Thanks Brian for letting me know that Comcast Rep is out there. Comcast Rep is on the AVS forum too.
Good idea to join the existing discussion where the people are. It would be better if you used a real name though... :-)
Next up, replying to blog posts on blogs.