New find sheds light on an old T stop - The Boston Globe:
"T officials said this week that based on customer complaints, they also plan to clarify the language on the screens of fare vending machines this spring.I have two questions:
We took the T to task a while back about the screen term 'Stored Value,' prodding them to add the words 'Bus/Subway' to make it clear to customers what button they need to press to buy a bus or subway ticket."
1. Who designs these screens? It's clear to me that 'stored value' means nothing. Adding Bus/Subway is a start, but they've got a whole big screen to work with. How about: Add Cash to a CharlieCard for Subway and Bus.
2. Why will it take until Spring to make the change. They're computers, right?
Update:
I just bought a CharlieCard online.
After logging out of the system I got this message:
"You are logout."
Ha.
Maybe they can fix that in the Spring too.
