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Saturday, December 03, 2005

Bank of America Sucks

Like all of America, I sat down this morning to pay my bills online at Bank of America, only to get an error message.

I tried to log in again, as they suggest, and it still doesn't work.

Dear Bank of America,
You need to improve the interface to your online systems.

One more thing, when I click the checkbox for you to Save this online ID, I expect you to save my online ID and not forget it like you continually do.

And while I have you on the line, when are you, Bank of America, going to bring back customized Fast Cash withdrawals and Stamps at your ATM's like Fleet Bank used to have.

Withdrawals at Fleet bank ATMs used to take one keystroke, after entering in your PIN #.

Your statements are confusing too.