I'd like to take this opportunity to thank Verizon Wireless for sending me an email, telling me the balance of my cell phone account for the month.
Previously, they sent an email telling me that I had to log onto their online system to see what my monthly balance was. I never did that.
I complained to them that my monthly balance due could be easily sent to me in an email.
I guess they listened.
Thank you Verizon Wireless.
