Sunday, December 27, 2009

"Please step off me and press A"

"Please step off me and press A" - Wii Fit and Wii Fit Plus -
Nintendo's Tech Support Forums

I'm In A Loop
I'm stuck in a loop of : 'Please step off me and press A' on the Wii Fit Plus software when trying to complete the initial set up.

After resetting the sync between the Wii and the Balance Board a number of times, replacing the batteries, powering off the Wii unit, talking to tech support for an hour, it sounds like the Wii thinks I am standing on the Balance Board, but I'm not.

Please Return Me
I got a return authorization and am FedExing the Balance Board back to Nintendo for repair.

The tech support rep told me that it would take 2-3 weeks to repair.

You Own Me
I'm wondering why they don't just send me a replacement unit to fix my problem.

It's brand new. Why are they are making me wait for them to fix their problem?


  1. Anonymous6:36 AM

    I have the same problem and I cannot get out of it. Is this a defect the know about?

  2. Yes. After walking through the setup with Nintendo over the phone, they had me send the board back for a replacement.